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Your Environment. Your Health.

Video Support


Your System Information

Flash Player Version:

Web Browser:

Operating System:

The NIEHS video streaming platform currently uses HTML5 for video playback on all current desktop browsers and mobile devices (iOS & Android).

If you are using Internet Explorer 11 on Windows 7, please note that the Adobe Flash Player is required for desktop video playback. To verify that you have Adobe Flash Player installed and configured properly, please complete the tests provided on the Adobe Flash Player Help webpage. You must have at least Adobe Flash Player 9.0.115 or higher to view NIEHS live webcasts and video on-demand content if using Internet Explorer 11 on Windows 7.

All NIEHS live webcast events and video on-demand content are securely streamed over HTTPS through port 443.

Please Note

Volume Issues
If you are having volume issues, please ensure that the volume is not muted on your computer or device and that the volume is not muted in the NIEHS video player. To check the volume in the video player during computer playback, please hover your mouse over the video window and click on the white volume icon in the lower right hand corner. Adjust accordingly.

Playback Issues
By default, the NIEHS video player and streaming platform are designed to automatically decrease or increase the quality of a live webcast stream depending on a user’s bandwidth in order to provide the smoothest possible playback. If you are having unexpected bandwidth issues or would like to manually control the quality of the live video stream yourself, please click on the white HD button in the lower right hand corner of the player. Select a lower or higher quality stream that best suits your preference and current bandwidth allocation.

Sample Video Test

Please use the sample video below to test video playback on your computer or device.

Contact the NIEHS Video Support Team

Use the form below to contact the NIEHS Video Support Team. Please provide details of the issues you are experiencing. The form will automatically provide your system information to help our team provide the best possible support. You will be emailed a response in a timely fashion.

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